What do I need to do to bring my dog to daycare?
What does the interview entail and how long will it take?
You will need to print off an enrollment form and waiver off of our homepage and fill it out and you will need vaccinations records
from the vet showing that your dog is current on rabies, distemper/parvo and bordetella
(required every 6 months) and proof of spay/neuter if over 7 months. Once you’ve
got that together, just give us a call and we will schedule a time for your dogs
interview. Feel free to call if you have any questions or concerns while deciding
on daycare or while gathering this info.
My dog is very thirsty after daycare, do they have access to water at all times?
The interview process has a few different steps.
First, we will spend a few minutes going over your dog’s application and vet records;
then, we will address any questions or concerns you may have.
Then we will take your dog from you and introduce him/her to our pack. We will observe
them as they interact with the other dogs, checking for any signs of aggression,
obviously, as well as signs of fear, stress or anxiousness. If at any point we see
signs of aggression, we will bring your dog back to you and they will not be able
to stay to play – we take this very seriously because the safety of our campers
is of utmost importance. If your dog seems fearful or anxious, we will take the
time to help him/her get passed the initial reaction – it can be a big deal for
a dog, especially one that has not been exposed to many dogs, to be able to properly
meet and greet other dogs, but it is an essential skill that can be learned if you
would like to have a well socialized dog. Once we feel your dog is comfortable and
mingling well with the pack we will let you know that they have passed this step
in the interview - please allow 15-30 minutes for those initial steps.
Finally, we will have you leave your dog for at least 4 hours so that he/she can
really settle in and get a feel for the daycare experience. We will watch to make
sure your dog is not stressed or uncomfortable because we want every dog in our
pack to feel at ease, whether they want to run and play on their first day or just
relax and calmly socialize. If your dog does not seem to be fitting in to the social
environment or is showing signs of distress, we will call to let you know so you
can come and pick him/her up. For many dogs daycare is a natural environment, however
there are occasionally dogs that would be happier at home with a pet sitter or at
a traditional kennel, this does not means they are not great dogs, they just do
not enjoy the social environment, and your dogs’ welfare is very important to us.
Do you feed my dog during daycare?
Absolutely! We have several water troughs in each play area at all times with fresh
water, but remember, dogs are very active at daycare so it is basically like several
hours of exercising for us, so even after they have left daycare, they will still
need to rehydrate. Also, dogs that are running and playing should not drink large
amounts of water because it increases their chances of vomiting it back up as well
as getting bloat, so many dogs will drink a limited amount of water until they are
out of the play area and know that play time is over. If we see a dog that is drinking
large amounts of water and then playing extremely hard we will actually pull them
out of the play area until they have had time to digest the water.
My dog's paws seem to be sore after daycare, why?
If you would like your dog to eat while at daycare just bring your dogs food/treats
and we will take care of the rest, there is no charge for this service. Please be
aware, after eating, all dogs remain in their kennel for 45-60 minutes after eating
to allow their food time to digest before running and playing.
My dog has passed the interview in the past but has not been there in 12 months, can he/she come for a day of daycare?
Dogs whose pads have not yet worked up a good callous surface may be a little sensitive
after running and playing all day. We use pea gravel in our outside yard – it’s
easier on joints and paws, it’s hygienic and it much more forgiving during games
of chase. Don’t worry though, once they are exposed on a regular basis they will
harden and will no longer be sore. It is best not to put any kind of softener or
paw wax on their pads because their pads are meant to harden and protect them for
a variety of surfaces.
What do I need to board my dog?
Absolutely, we just ask that you bring current vaccination records and be prepared
to wait a few minutes while we re-introduce your dog to the pack to make sure they
will still be happy and comfortable and play well with the pack. This is considered
a day of daycare – you can purchase a pass or pay for the single day at the end
of your dogs day of play. If for any reason your dog does not pass the re-interview,
there is no charge.
Can we bring our own dogs food?
Everyone that boards needs to be able to spend their days in daycare, so you need
to do the same things listed above. Once your dog has passed the interview, you
can schedule boarding.
My dog has medication, will you administer and is there any extra charge?
Definitely, we recommend you bring the food your dog is used to eating. Most dogs’
digestive systems do not react well to rapid changes in their diets which can lead
to stomach cramps, heartburn, indigestion, diarrhea, vomiting or refusal to eat.
We do have house foods ($2 / day) if you forget your dog’s food – let us know what
brand he/she normally eats and we will try to supplement with the same or something
My dog is on a special diet, can you accommodate?
Absolutely, we will administer, we just ask that you provide written instruction
so that we know exactly what to do for your pup. There is no charge to administer
Can I bring my dog’s bed, toys, favorite toy?
Yes, we can accommodate special diets. We do ask that you provide instruction on
how to prepare any meals and any storage requirements and treat restrictions. We
have a full kitchen – fridge, microwave, etc.
My dog has passed the interview in the past but has not been there in over 12 months, can I make a boarding reservation?
We encourage you to do so! Items from home have your smell on them and provide comfort
and security for your dog while he is in his kennel. Those items are not allowed
in the play area but when it is time to go to bed at night it lets your pup know
which area is his/hers and helps them to snuggle in. Be aware though, if your dog
tends to be destructive, all items may not make it back in one piece, so if you
have a cherished item you should probably leave that at home. We have bowls, beds,
blankets that we can provide as well if you do not bring anything.
Why is your boarding more expensive that at my vet?
If it has been more than 12 months since your dogs last visit (daycare or boarding)
we do require that you bring them for a re-interview day before we can reserve a
space for them. You just need to bring updated vaccination records. There is a $20
daycare day charge to re-interview as long as your dog passes and spends the day
with us, however, if you are making a boarding reservation for 5 nights or more,
there is no charge for the daycare day. If for any reason your dog does not pass
the re-interview, there is no charge. We require this for a couple of reasons first,
it will get your dog reacquainted with the humans and dogs here as well as the facility,
then they will go home with you at the end of the day, having experienced this,
when he/she returns for boarding they will experience significantly less stress
because he will be familiar with the routine and will know you will be returning
for them. Second, while most dogs maintain a consistent disposition throughout their
lives, some dogs may display changes in personalities as they mature and some as
they grow old. For instance a dog that is 8 months old during its first visit may
get along extremely well with other dogs, but if that dog is not exposed to similar
social situations as it matures into an adult dog, he/she may not be able to handle
the open play environment as a 2 year old adult dog. The same goes for a dog that
is aging or one that has had a negative experience since their last visit; they
may not be able to handle the experience as they did before. We would rather find
that out during a day when you are in town and can make other arrangements than
to take your dog and have to disrupt your vacation trying to figure out alternate
arrangements. Again, our aim is to provide all of our dogs, whether daycare or boarding,
with a safe, fun and comfortable environment, though it may seem inconvenient, it’s
in everyone’s best interest.
On the check out date, do I need to pick up my dog by a certain time before I’m charged with a daycare charge?
Do you offer a discount for extended stays or multiple dogs?
Many vets and kennels offer traditional boarding for less than what we charge. Traditional
boarding consists of your dog being kenneled for the majority of the day (20 hours
or more) and being taken on a few potty walks each day. Not much interaction with
humans and little to none with other dogs, it’s a rather solitary experience, though
some dogs are just fine with it. Daycare boarding allows your dog to socialize freely
indoors and out while playing with other friendly dogs, lots of human contact, not
to mention playing in the hose or pools or even chasing snowballs from morning until
night! There are tunnels to run through, platforms to jump on, play equipment to
run around and even a place to lay under the shade of a tree when they are tired.
All of that activity each day makes for a calm and peaceful nights sleep each night
and that makes for one happy dog when you return! There is no extra charge for special
feedings, diets or administering meds and you can check in on your pup on our webcams
giving you peace of mind so you can enjoy your vacation as much as they are enjoying
Can my dogs stay in the same kennel?
We do offer discounts for extended stays and multiple dog families. See our Services page for details.
Our boarding rate calculator can be found on the Contact page.
Do you take large and small dogs?
Absolutely, most family dogs feel most comfortable when they can snuggle up next
to their siblings. We have spacious kennels with plenty of room for 2 or 3 dog families
– we even have a few “family” areas for large breed families.
Do you have separate areas?
Yes, we take dogs of all sizes.
Can I drop off and pick up my dog on Saturday and Sunday?
We do have multiple areas for our dogs; however we do require that all dogs get
along with both large and small dogs. During the interview process all dogs are
exposed to dogs of all sizes because we feel it is important that dogs, whether
large or small, do not develop phobias of any other types of dog because at some
point in their lives they will be exposed to those types of dogs, whether on a walk,
in our lobby or at the vet, and it is important to have a well-balanced dog that
can handle those situations. That being said, once the interview has been passed
it is up to the parents and their pooches as to whether they will socialize in the
main play area. We have some smaller dogs that only play in the small dog area and
some that also play in the big dog area. Though many small dogs enjoy playing with
various sized dogs – there are times though when we feel it is better for them to
be in a separate are – during inclimate weather, during drop off and pick up time,
etc. and we will move them accordingly for their safety and comfort.
Do you accept all breeds?
Yes, you can drop off and pick up dogs on Saturday and Sunday for daycare and boarding. Our hours are from 10:30 to 5:30. We are also open from 10:30 to 5:30 on all major holidays.
My vet says my bordetella vaccination is good for a year, why do you require it every 6 months?
We do accept all breeds into our facility, however, we do limit the number of “pit
bulls” (American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire
Bull Terrier) that are in the pack. We do this because many of our customers have
expressed concern over the pit bulls’ reputation and are apprehensive about their
own dog’s safety while at daycare. In order to respect the feelings of our clients,
which after all they are the ones who keep us in business, while still giving an
opportunity to some fantastic dogs to come and play with our pack, by limiting the
number we can help the pit bull community to dispel some of the bad publicity it
gets while at the same time maintaining our excellent safety record and keeping
our customers happy. If you have a “pit bull”, please let us know up front and we
will let you know if we have any openings available, if we do not, we have a waiting
list when we are full and should any of our dogs move or discontinue daycare we
can notify you. Pit bulls go through the same strict interview process that any
and all of the other dogs go through and only well-socialized, non-aggressive, non-possessive
dogs will pass.
Why do you require that dogs over 7 months be spayed / neutered?
Many vets only update bordetella vaccinations annually, however because the virus
is airborne, it is highly contagious and will spread rapidly among dogs sharing
the same environment and much like the human common cold, canine cough is both seasonal
(usually spring and fall) and epidemic. Today it is very effective against most
known strains, however it is known to mutate easily and there are times you pet
may still get a case of it. It is the only protection we have at this time and that
is why we require it - we have taken it a step further and require it to be done
every 6 months. So if your dog is very social , goes on walks, parks, hiking in
the canyons, daycare, pet stores, training classes, grooming shops, vet offices
or any other place where they will have contact with other dogs it is a good safety
precaution to have them inoculated for this. Bordetella is not part of the standard
vaccination schedule most vets follow – so you may need to specifically request
We do this for the safety of the intact dogs, not because intact dogs don’t behave
well in daycare. Intact dogs are at greater risk of injury from other dogs. In a
social setting, such as daycare, intact males are often viewed as threats by other
dominant dogs and therefore may become targets. The testosterone that is present
will put the other non-intact dogs on edge creating tension and disrupting the pack.
Non-intact females will target intact females as well, whether they are in heat
or not, and male dogs will view her as an intact female which can lead to behaviors
that are not acceptable social behaviors at daycare. Basically by creating a level
playing field, the dogs can easily find their natural place in our pack and that
makes for a safe and comfortable environment for everyone.